We have a 30-days return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your items have never been used or unopened.

To start a return, you can contact us by email.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

RETURN METHOD:

Your option to send us your return: By Mail

HOW CAN YOU GET YOUR RETURN SHIPPING LABEL?

Defective Product:

Download and Print

OUR FEES FOR RETURN OR REFUND

For your responsibility (Customer Remorse):

Please inspect your order upon reception and contact us immediately if the item that you purchased by mistake isn’t needed anymore or if the wrong products are so that we can evaluate the issue and make it right. No worries for the return. Its free. The Restocking fee is USD 0.00.

Exchanges:

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds:

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact us:

Address: 2301 E 108th St, Los Angeles, CA 90059 USA 

Phone :  +13137621438

Email: [email protected]